Thames Water – Surface Water Charge Rebate

Following being informed of a successful rebate claim by an owner of a leasehold apartment on Repton Park from Thames Water regarding the Surface Water Charge element on their invoice, the Secretary of the RPRA made a claim in respect his Freehold Property. This, also, has been successful.

It is probable that all (or most) properties on Repton Park may be entitled to a rebate.

Unfortunately it would appear that the rebate only applies for the current billing/fiscal year (beginning 1st April 2019 in this instance) although the leasehold owner referred to above did manage to get a rebate going back to November 2017 when he first started to live in Repton Park – so you may be more lucky !

Although the rebate is not significant, it will apply to all future invoices issue by Thames Water and thus will add up over time.

See link below for how to apply.

Applying for a Surface Water Rebate

The leaseholder noted in his claim  that being in a Block there was not a specific Manhole cover attached to his property as the Surface Water Downpipes are shared amongst several properties.  The Freeholder did inform Thames Water that he has separate surface water manholes but believed they ran into a pumping station on Repton Park and not directly into the water mains and thus was not sure if the rebate applied. As noted above, his claim was accepted.

Unfortunately we cannot guarantee a rebate claim will be successful or how much it will be and we cannot assist further in this matter.

The below is an extract from page two of a recent Thames Water invoice.

Surface Water Charge Rebate






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